Terms & Conditions

Terms & Conditions

IMPORTANT – PLEASE READ CAREFULLY

We are committed to respecting the privacy rights of visitors to its website. This privacy policy explains how we collect, store and use personal data about you when you browse www.lacamanda.co.uk (the "Website"), shop with us or otherwise provide your personal data to us. It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data. You must read this privacy policy carefully and we recommend that you print and retain a copy for your future reference. By accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use this Website.

WHO WE ARE

This website is owned and operated by us, Lacamanda Ltd is a company registered in England and Wales (company registration number 7689910) whose registered office is at Fourways House (Third Floor), 57 Hilton Street, Manchester, M1 2EJ. Our registered VAT number is 193 125 512. We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws. If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means: 
· phone us at: 08450 773 793; 
· write to us at Lacamanda Ltd, Fourways House (Third Floor), 57 Hilton Street, Manchester, M1 2EJ
When contacting us, please remember to quote your name and contact details along with any correspondence reference you may have.

CHILDREN

We do not and will not knowingly collect information from any unsupervised person under the age of 18. If you are under the age of 18, you must not use this Website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.

THE PERSONAL DATA WE COLLECT ABOUT YOU

When you make purchases from us (including purchases made in-store, over the phone, or via our catalogue order forms or this Website) we may collect the following personal data about you:
· your name, age and sex;
· your billing and delivery postal addresses, phone, fax and e-mail details;
· where you have registered with us, your user name and password;
· where you place an order with us, your payment card details;
· your communication and shopping preferences;
· your browsing and online shopping activities; 
· your date of birth.

We may also collect some or all of the above personal data about you when you access and browse this Website or any third party microsite (as described below), including when you sign up to receive our newsletters. We may also collect some or all of this personal data from third parties who have your consent to pass your details to us.

HOW WE MAY STORE AND USE YOUR INFORMATION

We (and third party data processors acting on our behalf) may collect, store and process your personal data:
· to make this Website available to you and to provide you with content which is tailored to your individual tastes;
· to maintain any registered account that you hold with us
· with your agreement, to contact you (including by SMS, mail and e-mail) about promotional offers and products and services which we think may interest you and for customer satisfaction and market research purposes;
· to provide our goods and services to you and for associate purposes, including verifying your identity;
· for research, analysis, testing, monitoring, risk management and administrative purposes; 
· and for any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).

We also process your payment card details in order to complete any purchase that you make through this Website and, in certain instances, disclose your personal data to third party credit reference agencies to perform credit checks against you. In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details that we collect for these purposes. Except as set out in this privacy policy, we will not disclose, sell or rent your personal data to any third party. If you do consent but later change your mind, you may contact us and we will cease any such activity. In the event that a third party acquires all (or substantially all) of our business and/or assets, we may disclose your personal data to that third party in connection with the acquisition. We may also disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body. Please note that, although our third party partners display our branded on their respective websites, we do not own or operate any microsite and each microsite is governed by its own terms and conditions and privacy policy. Personal data that you provide or which are collected about you through a microsite will be used by the relevant third party in accordance with that microsite's terms and conditions and privacy policy. In some cases, third party microsite operators may disclose your personal data to us so that we may use them in accordance with this Privacy Policy. If you have any questions or concerns about the collection or use of your personal data collected through any microsite, you should contact the relevant third party microsite operator using the contact information specified in their privacy policy.

PERSONALISED BANNER ADVERTISING

If you browse this Website you may receive personalised banner advertisements whilst browsing other reputable websites. We are committed to providing you with information on products and offers which are relevant to you. Any banner advertisements you receive will relate to products which have been viewed whilst browsing this Website on your computer or other device. This service is provided by us via a reputable third party specialist provider, through the use of ‘cookies’ placed on your computer or other device (see further information on the use of cookies in the section below). Cookies can be removed or disabled altogether - see below for further information.

TARGETED UPDATES AND MARKETING

If you have agreed that we can contact you for marketing purposes we may send you emails and other communications relating to products and services which we think will be of interest and relevance to you as an individual. We do this by monitoring the browsing and online shopping habits of customers and providing them with information on products they have viewed and related products.

INTERNATIONAL TRANSFERS

We may transfer personal data that we collect from you to third party data processors located in countries that are outside of the European Economic Area and to other of our group companies in connection with the above purposes. Please be aware that countries which are outside the European Economic Area may not offer the same level of data protection as the United Kingdom, although our collection, storage and use of your personal data will continue to be governed by this privacy policy.

COOKIES

This Website uses cookies to collect information about you. Cookies are small data files which are placed on your computer or other device by this Website and which collect certain personal data about you. This enables us to tailor our service offering (including the Website) to provide you with products and services which are more relevant to your individual tastes. You may change your website browser settings to reject cookies, although please note that if you do this it may impair the functionality of this Website. We have relationships with carefully selected and monitored suppliers to assist in the delivery of a high quality website. Some of these suppliers may also set cookies during your visit in order to meet contractual obligations with us (Supplier Cookies). Both the Suppliers and our cookies do not store any personal information relating to you or your credit cards. We also use JavaScript to speed up your online shopping experience. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org.